Emails That Get Results – Ontario Training Network

Emails That Get Results

Learn how to build your professional image and incease your productivity through powerful business emails

Sure. Anyone can write an email in the business world today. But can you write ones that increase your chances of a fast response and that build your professional image?

I’ve been conducting business writing workshops in both the private and public sectors for over 25 years, and I’ve listened to the concerns of both senior managers and support staff when it comes to written communications. And the most common complaint today is poorly written emails.

By taking this 90-minute course, you will learn all sorts of tips for writing powerful, business emails. I’ve divided the course into three sections: What You Should Know About Emails, Writing Style and Tone, and Organization.

Course Curriculum

Introduction

• Course Introduction (4:09)

What You Need to Know About Business Emails

• Quiz 1: Test Your Legal Knowledge
• Legal concerns (7:34)
• Today's readers (4:30)
• Pet peeves (5:08)
• Email set up (10:29)

Writing Style and Tone

• Please Download – 7 Deadly Sins of E-Writing
• Seven deadly sins of e-writing (11:17)
• Tone (5:56)
• Word choice (11:05)

Organization

• Getting your business emails read (5:17)
• Subject lines (9:37)
• Opening lines (7:20)

Tip Sheet

• Downloadable Summary Handout

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