Leading Change – Britt Andreatta

Along the way, the course covers techniques that will increase the likelihood of your change succeeding, such as anticipating resistance, creating a compelling vision, and using emotional intelligence to build staff consensus.

Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here

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Topics include:

• Understanding resistance and the emotions of change
• Assessing the need for change
• Building your change team
• Evaluating solutions
• Announcing the change
• Implementing change that works

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